Behind the Scenes: Our Exceptional Customer Service

In the fast-paced world of online shopping, our customer service is committed to making the shopping experience with Living Moderno not only easy and convenient but also personalized and seamless. We are here for you, ready to assist you at every stage, from customizing products to answering shipping queries and providing details about materials.

You can reach out to us through the forum on our website, in the "contact us" section at the bottom of the page. Our team is active, and we strive to respond within a maximum of 48 hours. You can also send us an email at our address info@livingmoderno.com. Our customer support team regularly monitors the email inbox, ensuring that none of your questions go unanswered. We are here to provide you with all the information you need. For swift and direct communication, you can also reach us via WhatsApp. Simply send a message by clicking on the green WhatsApp icon on our website, and you will be connected directly with one of our customer service representatives.

We recognize that every customer is unique, just like their tastes and needs. That's why we offer tailor-made customization services to meet your preferences. Have questions about shipping? Our team will be happy to provide you with detailed updates on the status of your delivery, ensuring your purchases arrive on time and in perfect condition.

We understand how crucial it is to see and touch materials before making a decision. That's why we offer the service of sending leather samples to your home for free. Just request them through one of our contact channels, and we will ship the samples directly to your doorstep. This is a unique opportunity to closely examine the quality and texture of our top-notch materials.

We offer you peace of mind through our quality guarantees and flexible return policies. If you are not satisfied with your purchase, we are here to help you find the best solution, ensuring that every customer is content with their shopping experience.

Our commitment goes beyond the point of sale. We provide dedicated post-purchase support to answer questions, resolve issues, or assist you with any other requests. Your satisfaction is our priority, and we are here to assist you in every way possible.

In case of any inconveniences, we are ready to tackle every problem with dedication and professionalism. We are committed to finding quick and effective solutions, ensuring that every customer feels valued and supported at every stage of their purchasing journey.

Our dedication is to ensure that every request of yours is met to the best of our abilities. We are here to make your purchasing process a stress-free and satisfying experience. Do not hesitate to contact us at any time – we are here for you!